This is the Privacy Policy for https://rocketdigitalmarketing.com/ (“our Site”). It outlines how we collect, use, and disclose personal data (“Personal Information”) provided to Rocket Digital Marketing (“we”/”us” or “our Company”) through this website or other interactions with us. Please review it carefully.

By accessing our Site or using our services, you agree to our data collection, use, and disclosure practices as described in this Privacy Policy. If you do not agree, please do not use our Site or services. This policy may be updated from time to time.

This Policy outlines:

• The Personal Information we collect
• Our methods of collecting Personal Information
• How we use Personal Information
• How we disclose or share Personal Information
• Our security measures for protecting Personal Information
• Your rights concerning your Personal Information

What Personal Data Do We Collect? Personal Information refers to data that can identify you, directly or indirectly (e.g., your name, or information related to how you use our services). We, along with third-party providers, collect the following types of Personal Information:

• Contact details: Name, business name, email, phone number, and address.
• Financial data: Payment details such as credit/debit card or bank information when you purchase services.
• Internet activity: IP address, browser type, pages viewed, and other usage data from our Site.
• Lead information: Data provided when filling out forms on our Site.
• Meeting information: Data submitted via our meeting booking platform, Book Like A Boss.
• Profile data: Compiled based on the above to better understand customer preferences.
• Audio/visual data: Photos, videos, and call recordings relevant to our services.
• Other data: Any additional information you voluntarily provide.

How Do We Collect Personal Data? We collect Personal Information through various interactions, including:

• On our Site: When filling out forms, purchasing services, or engaging with our content.
• Lead management and CRM systems: Data collected through Perfex CRM when you inquire or connect with us.
• Meeting scheduling platforms: Data collected via Book Like A Boss when you schedule meetings with us.
• Analytics tools: We use Google Analytics and Google Tag Manager to track your activity on our Site.
• WordPress platform: Our Site is built on WordPress, and Personal Information may be collected through its plugins and forms.
• Third-party advertising: We may gather data through interaction with our ads on platforms such as social media and search engines.
• Emails and marketing communications: Tracking your engagement with our emails and advertisements.
• Cookies: Our Site and third-party providers use cookies and similar technologies to gather data.

How Do We Use Personal Information? We use your Personal Information for several purposes, including but not limited to:

• Providing services: To deliver requested services, schedule meetings, and communicate with you.
• Lead management and CRM: Using Perfex CRM to manage inquiries and leads.
• Website performance and analytics: Using Google Analytics and Google Tag Manager to improve our Site and optimize user experience.
• Marketing and advertising: To promote your business on platforms like search engines and social media.
• Internal analysis: To enhance our offerings and improve customer experiences.
• Sending marketing communications: You may opt out at any time.
• Tracking and targeting: Using cookies to track Site usage and serve you relevant ads.

How Do We Disclose Personal Information? We may disclose your Personal Information under the following circumstances:

• To service providers: Including those who assist with website hosting, CRM management, analytics, advertising, and scheduling.
• For advertising: Sharing data with third parties like search engines and social media platforms for targeted marketing.
• In legal matters: As required by law, or to protect our Company and customers from fraud or malicious activity.
• In business transfers: If we merge or are acquired, Personal Information may be part of the transferred assets.

Data Security We take your data security seriously and implement technologies such as SSL encryption to protect Personal Information during transmission on our Site.

Your Privacy Rights You may have rights regarding your Personal Information, depending on where you reside:

• Access and knowledge: Request a copy of the data we have collected.
• Deletion: Request deletion of your Personal Information.
• Correction: Rectify inaccuracies in your data.
• Opt-Out: Decline the sale or sharing of your Personal Information for targeted advertising.

Children’s Privacy Our Site and services are not intended for individuals under 13. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at privacy@rocketdigitalmarketing.com.

Data Requests To request access, deletion, or other changes to your data, contact privacy@rocketdigitalmarketing.com.

Do Not Track We do not currently respond to “Do Not Track” signals but provide the option to opt out of certain ad networks on their respective websites.

Contact Us If you have any questions about this policy, email us at privacy@rocketdigitalmarketing.com.

Last updated: October 2024